How do I place an order? You can browse through our products, select the item you want, and click “Add to Cart.” Once you’re ready to purchase, click on the cart icon and follow the checkout process.
What payment methods do you accept? We accept all major credit/debit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay.
Is my payment information secure? Yes, we use industry-standard SSL encryption to protect your payment information during transactions.
Can I modify or cancel my order after placing it? Orders can be modified or canceled within 1 hour of purchase. Please contact our support team as soon as possible.
What are your shipping options and costs? We offer standard 7-14 day shipping.
Do you offer international shipping? Yes, we ship internationally. Shipping costs and delivery times will vary based on the destination.
How can I track my order? Once your order is shipped, you will receive a tracking number via email that you can use to track your package.
How do I initiate a return? To start a return, contact our customer service team with your order number, and they will guide you through the process.
Do I need an account to place an order? No, you can check out as a guest. However, creating an account allows you to track your orders, save shipping details, and enjoy a faster checkout process in the future.
How can I reset my password? If you forget your password, click on the “Forgot Password” link on the login page, and follow the instructions to reset it.
How do I update my shipping/billing information? You can update your details by logging into your account and visiting the “Account Settings” section.
Do you offer any discounts or promotions? Yes, we regularly offer discounts and promotions. Be sure to sign up for our newsletter to stay updated on the latest deals.
How do I apply a discount code? During checkout, you will see a box where you can enter your discount code. The discount will be applied to your order total.
Can I use more than one discount code at checkout? No, only one discount code can be applied per order.
